Individuals will be served through a team approach consisting of the consumer, referring counselor, coordinator, case manager, and staff interpreter/employment training specialist.

Our vision is of communities where all people are valued, have the opportunity to be employed, can live in a family setting or home of their own and are able to build positive connections with other people. We believe all people should be respected and should thus be vitally involved in creating their own services and building their own lives. Our approach to service is not to provide programs or networks that people must fit into, but to create services unique to each person, family and community. Our services are based on the strengths of the people we serve and intended, when possible, to be short-term, locally
available and focused on people developing their own networks of support. We strive to work towards identified goals, to provide efficient and effective services and to encourage people to advocate for themselves. We believe "no one of us is as good as all of us" and believe communities improve as all individuals become capable of participating actively in its life.

Our staff consists of Deaf and fluent ASL signers who develop a partnership with you in finding meaningful employment. We are committed to serving individuals with hearing loss. Our team is trained specifically to work with a variety of individuals, including persons with:

We require all staff in the office to learn basic Sign Language in order to create a respectful, deaf-friendly environment. The goal of all Lakes Country team members is to obtain & provide the applicant with all of the information needed to make an informed and unbiased decision on his/her employment future.